Privacy Policy
1. Data Protection at a Glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data means any data by which you can be personally identified. Detailed information on data protection can be found in our privacy policy set out below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information about the Controller” in this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may be, for example, data you enter into a contact form.
Other data is collected automatically or after your consent when you visit the website by our IT systems. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order-related inquiries.
What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the rectification or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time regarding this and other questions on the subject of data protection.
Analytics Tools and Tools from Third Parties
When you visit this website, your browsing behavior may be statistically evaluated. This happens mainly with so-called analytics programs.
Detailed information about these analytics programs can be found in the following privacy policy.
2. Hosting
We host the content of our website with the following provider:
Strato
The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereinafter “Strato”). When you visit our website, Strato collects various log files including your IP addresses.
For more information, please refer to Strato’s privacy policy:
https://www.strato.de/datenschutz/.
The use of Strato is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website. Where corresponding consent has been requested, processing is based exclusively on Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Data Processing Agreement (DPA)
We have concluded a Data Processing Agreement (DPA) for the use of the above service. This is a contract required by data protection law, which ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Notices
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We point out that data transmission on the internet (e.g., communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.
Information about the Controller
The controller responsible for data processing on this website is:
Vanessa Murri
Wartburgstr. 19
10963 Berlin
Phone: 015129184471
Email: info@murri-psychotherapie.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Storage Period
Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place after these reasons cease to apply.
General Information on the Legal Bases for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR and Art. 9(2)(a) GDPR if special categories of data pursuant to Art. 9(1) GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), processing is additionally based on § 25(1) TDDDG. Consent may be revoked at any time. If your data is required for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary for compliance with a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interests pursuant to Art. 6(1)(f) GDPR. The applicable legal basis in each individual case is indicated in the following paragraphs of this privacy policy.
Recipients of Personal Data
In the course of our business activities, we work with various external parties. In some cases, it is also necessary to transfer personal data to these external parties. We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure to tax authorities), if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in the disclosure, or if another legal basis permits the data transfer. When using processors, we only disclose personal data of our customers on the basis of a valid Data Processing Agreement. In the case of joint processing, a joint controllership agreement is concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
IF THE PROCESSING OF YOUR PERSONAL DATA IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA, INCLUDING PROFILING BASED ON THOSE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process on the basis of your consent or in performance of a contract automatedly delivered to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.
Access, Rectification, and Deletion
Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of the data processing and, if applicable, a right to rectification or deletion of this data. You can contact us at any time regarding this and other questions on the subject of personal data.
Right to Restrict Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:
- If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have objected pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data—apart from its storage—may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar.
If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Encrypted Payment Transactions on This Website
If, after concluding a fee-based contract, there is an obligation to send us your payment data (e.g., account number in the case of direct debit authorization), this data is required for payment processing.
Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the address line of the browser switching from “http://” to “https://” and the lock symbol in your browser bar.
With encrypted communication, the payment data you transmit to us cannot be read by third parties.
Objection to Promotional Emails
We hereby object to the use of contact data published within the scope of the imprint obligation for the purpose of sending unsolicited advertising and informational materials. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.
4. Data Collection on This Website
Cookies
Our internet pages use so-called “cookies.” Cookies are small data packets and do not harm your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or an automatic deletion is carried out by your web browser.
Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies necessary to carry out the electronic communication process, to provide certain functions you desire (e.g., the shopping cart function), or to optimize the website (e.g., cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is based exclusively on this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.
You can set your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Which cookies and services are used on this website can be found in this privacy policy.
CCM19
Our website uses CCM19 to obtain your consent to store certain cookies on your device or to use certain technologies and to document these in a manner compliant with data protection. The provider of this technology is Papoo Software & Media GmbH, Auguststr. 4, 53229 Bonn (hereinafter “CCM19”).
When you enter our website, a connection to CCM19’s servers is established to obtain your consents and other declarations regarding cookie usage. CCM19 then stores a cookie in your browser to be able to assign the consents you have given or their revocation. The data collected in this way is stored until you ask us to delete it, delete the CCM19 cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.
The use of CCM19 takes place in order to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1) sentence 1(c) GDPR.
Data Processing Agreement (DPA)
We have concluded a Data Processing Agreement (DPA) for the use of the above service. This contract, required by data protection law, ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data will not be merged with other data sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website—for this purpose the server log files must be collected.
Contact Form
If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, if your request is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions—particularly retention periods—remain unaffected.
Inquiry by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, if your request is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested; consent can be revoked at any time.
The data you send to us via inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions—particularly statutory retention periods—remain unaffected.
5. Social Media
XING
This website uses elements of the XING network. The provider is New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.
Each time one of our pages containing XING elements is accessed, a connection to XING’s servers is established. To our knowledge, no personal data is stored in this process. In particular, IP addresses are not stored, nor is usage behavior evaluated.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.
Further information on data protection and the XING Share button can be found in XING’s privacy policy at:
https://privacy.xing.com/de/datenschutzerklaerung.
6. Plugins and Tools
Google Fonts (Local Hosting)
This site uses so-called Google Fonts for the uniform display of fonts, which are provided by Google. Google Fonts are installed locally. No connection to Google’s servers takes place.
Further information about Google Fonts can be found at
https://developers.google.com/fonts/faq and in Google’s privacy policy:
https://policies.google.com/privacy?hl=de.
OpenStreetMap
We use the map service of OpenStreetMap (OSM).
We integrate the map material of OpenStreetMap from the server of the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. The United Kingdom is considered a third country with an adequate level of data protection. This means that the UK provides a level of data protection equivalent to that of the European Union. When using OpenStreetMap maps, a connection to the servers of the OpenStreetMap Foundation is established. In this process, your IP address and other information about your behavior on this website may be transmitted to the OSMF. OpenStreetMap may store cookies in your browser or use comparable recognition technologies for this purpose.
The use of OpenStreetMap is in the interest of an appealing presentation of our online offerings and the easy location of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where corresponding consent has been requested, processing is based exclusively on Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
7. eCommerce and Payment Providers
Processing of Customer and Contract Data
We collect, process, and use personal customer and contract data for the establishment, content design, and modification of our contractual relationships. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable or bill the user for the use of the service. The legal basis for this is Art. 6(1)(b) GDPR.
The collected customer data will be deleted after the completion of the order or termination of the business relationship and the expiry of any statutory retention periods that may apply. Statutory retention periods remain unaffected.